TeleQuay OÜ ("we", "us", or "our"), the creator and provider of the QuayBot platform and its special simplified version (collectively, the "Service"), is committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy describes how we collect, use, store, and disclose the personal data you provide when using the Service and your rights related to that personal data.
By accessing and using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
We may amend this Privacy Policy from time to time, and if we do, we will notify you by posting the revised version on our website, and/or sending you an email notification. Your continued use of the Service after the changes have been made constitutes your acceptance of those changes.
When you access and use the Service, we collect, either directly or through third parties, the following types of personal data:
a. Account Information: Your name, email address, and any other information you provide when registering for an account.
b. Payment Information: We may collect your billing address, bank address, and other information needed to process payments. However, note that we do not directly collect or store your credit card or payment card information. We use a secure third-party payment provider that is responsible for processing payments and ensuring the security of your payment data.
c. Usage Data: We may collect data about how you use the Service, including the features you use, the devices you use to access the Service, and your IP address.
d. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience with the Service and to help us understand how you interact with the Service. You can disable cookies in your browser settings, but some features of the Service may not function properly without them.
We use the personal data we collect for the following purposes:
a. To provide, maintain, and improve the Service.
b. To process payments according to our agreement with you.
c. To communicate with you regarding your account, service updates, or promotional offers.
d. For tax compliance purposes and verification of your identity as required by law.
e. To monitor and analyze trends, usage, and activities on the Service.
f. To enforce our Terms of Service and comply with legal obligations.
a. When using our third-party payment provider to process your payment.
b. With our service providers and business partners that help us provide and maintain the Service.
c. If required by law, such as in response to a subpoena, court order, or legal process.
d. To protect and defend our rights, property, or the safety of our users or the public.
e. In the event of business transfers, mergers, or acquisitions, we may transfer your personal data to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can guarantee to be 100% secure. If you have any concerns about the security of your personal data, please contact us immediately.
If you are a resident of the European Union, you have the following rights in accordance with the General Data Protection Regulation (GDPR):
a. The right to access, review, and rectify any personal data we hold about you.
b. The right to request the erasure of your personal data in certain circumstances.
c. The right to restrict or object to the processing of your personal data.
d. The right to data portability, which allows you to obtain and reuse your personal data for your own purposes.
e. The right to withdraw your consent at any time if we process your personal data based upon your consent.
To exercise any of these rights, please contact us at [email protected].
For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].
We will respond and address your concerns promptly.